| Bamboo Chinese Gongfu Tea Table Serving Tray 16"*8" TP060 |
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| | Our Tea Warehouse: |  |  | | Specifications: | Material: Bamboo
Length:40.5cm/18" Width:20.3cm/9" Height:6cm/2.4" How to use the tea table? Chinese Gongfu style tea requires to pour away the water used to warm the teapot. Slatted tea trays with a water collection basin offer you a convenient place to serve the tea. Preheat your cups and teapot and pour out the waste water on the slatted tea tray, then the waste water drains through the holes in the bamboo top, flowing down into the plastic basin below. After your teatime, simply draw out the plastic basin and clean the tea tray conveniently. This tray is suitable for Gongfu-style tea service for 3-5 people using Gongfu teaware. | | Chinese Gongfu Tea Brew Guid: |  | | Item Includes: | 1 pc of Chinese Gongfu Tea table
| | Payment: | Payment Method:
We accept payment via ONLY.
is the only online payment method we accept. Please make sure you have a valid/confirmed account before bidding. Payment Terms:
1.All Payments must be Confirmed ( Shipping and billing addresses must match )
2.Payment must be made within 4 days of auction closing
Non-Paying bidders will be reported Half a Month later. (Non-payment may result in a UPI (Unpaid Item) being put on your account. will automatically close your account if you accumulate 4 UPI's total.)
3.TOTAL AMOUNT DUE includes the final auction price plus S&H(Shipping and Handling).
4.S&H will be determined based upon the SHIP TO address.
5.Please list your special requests (color, packages, etc.) in the NOTES SECTION when you make payment | Shipping: | 1.WORLDWIDE SHIPPING. (Except China etc.)
International Buyers – Please Note:
Import duties, taxes or any other importation charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Orders processed within 2 business days after payment verification. 2. Shipping Terms:
a. We only ship to confirmed addresses. Your address MUST MATCH your Shipping address. Before you pay, please make sure your address in matches the address you would like us to ship to.
b. We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding and support.
c. The images shown are not the actual item and are for your reference only.
d. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
e. If you have not received your shipment within 30 days after payment, please contact us. We will track the shipment and get back to you as soon as possible with a good solution! 3. Shipping Method:
All items will be shipped by Hong Kong post. We also supply with DHL, UPS, EMS express shipping, but you need pay more money for express shipping. If you need express shipping service, please contact SURPTIME before order. 4. Shipping Time:
All items will be shipped within the times promised in list handling time upon receipt of cleared payment (except Saturday and Sunday). International package takes about 15-20 days to ship to destination; we are unable to take any responsibility for any custom delay or tax. Reason is because transit time is highly depended and provided by Postal Service (except weekends and holidays)
Delivery Time: | Rate(item arrived) | Delivery Time | | Business days(not include holiday) | 5-7 | 8-11 | 12-14 | 15-19 | 20-22 | >22 | | Business days + weekend | 5-9 | 10-15 | 16-20 | 21-25 | 26-30 | >31 | | United States |
| 4.9% | 40.9% | 28.6% | 9.9% | 5.2% | Resend or refund | | United Kingdom |
| 9.6% | 60.1% | 20.5% | 3.1% | 4.9% | Resend or refund | | Australia |
| 20.9% | 48.2% | 13.8% | 6.9% | 8.4% | Resend or refund | | France |
| 9.8% | 27.8% | 42.6% | 9.7% | 7.9% | Resend or refund | | Germany |
| 10.99% | 21.9% | 29.5% | 19.8% | 16.1% | Resend or refund | | Canada |
| 0.0% | 46.71% | 30.6% | 17.5% | 4.7% | Resend or refund | | Spain |
| 3.3% | 24.8% | 46.3% | 12.9% | 11.5% | Resend or refund |
(Other countries or remote areas may take longer.) | | Contact Us: | Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
Email:
We try our best to reply to your emails as soon as possible, however, due to time zone difference, we may not be able to reply your emails immediately.
Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
Problems:
Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
Please email us before leaving any negative feedback or open any dispute on . We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
Winner Instructions:
We will automatically notify the winner by email ( to the address that you have registered with ) immediately after the auction ends.
If you have not received an email or you are having problems emailing us, please call us to process your order. Please check all email filters in your email software from your email Service Provider ( AOL, Hotmail, Yahoo, etc. ) for any missing or misdirected email from us.
Please include your item number and shipping address with all email and telephone correspondence.
We welcome you to call or email us at with any additional information which you feel would be necessary to assist us in the processing of your order.
We leave positive feedback for all winners upon receiving the items. | | Feedback: | We strive for 100% customer satisfaction! Positive Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them! If you have any questions please contact us before bidding! Thanks. | | Returns/Refunds: | Return is accepted within 7 days after the buyer's receiving the item.
If this item is defective upon receipt, customer has up to 7 days from date of receipt for exchange of a new one or return for full refund.
If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange or we will refund your payment.
You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from . OR, you may choose to have a replacement.
Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back.
Warranty: 7-days Return for Refund/ 1-year Repair.
4. Return shipping is to be paid by the Buyer. | | Guarantee: | 1. 12 months Manufacturer's Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your ID. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon bidding on and winning this auction! | | |
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